Please read our privacy policy

We value you as a client and take your personal privacy seriously. As such, we would like to inform you of our policies for collecting, using, securing and sharing nonpublic personal information.

Our Privacy Policies

• We do not provide any organization outside of London Speech & Language Centre with client information for their own marketing purposes.
• We do not sell client information.
• We require all staff members with access to client personal information to protect the confidentiality of our clients.
• We do not share any background medical / rehabilitation reports & only share our own speech-language pathology reports with your signed permission.
• We have the same policy for former and prospective clients as we have for existing clients.

Information We Collect

We collect and use information that is necessary to run our business, to provide speech-language assessment, therapy, and / or academic assessment and tutoring, and to keep you informed about all our services and programs.

We Collect Information

From London Speech & Language Centre Case History forms, from Speech-Language Pathologists involved in your care, treating Health care practitioner and occasionally other professionals involved in care (e.g. lawyers, insurance, case managers). This is for the purpose of proper assessment and to provide you with appropriate services.

How We Use Information About You

We use client information to provide appropriate assessment information, programming, goals, treatment strategies, family caregiver support with your signed permission and on occasion information may be used for public education purposes.

Information Disclosure

We share information about our clients with London Speech and Language Centre staff directly involved in your care.
We share client information as necessary to facilitate treatment collaboration and improve efficacy but also to protect client health and safety.

Your Awareness and Permission

Before we share or obtain any personal information with external organizations and professionals, we must obtain your signature on London Speech and Language Centre’s “Authorization to Obtain & Release Information” forms.
With your permission we may also provide you with clinic updates and newsletters to keep you informed about programs, treatment strategies and research developments.

Your authorization for any communication can be terminated at any time by submitting a written request to London Speech and Language Centre’s Information Officer, Chris Knight.

We maintain physical and electronic safeguards to protect client information.

Please read our disclaimer regarding this site

This site is for informational purposes only, and should not be constituted as advice. If you have concerns about the speech, language, or communication skills of any person, we recommend that you consult with a Speech-Language Pathologist.

Please contact us if you have any further questions.